Please arrive 15 minutes before your appointment to allow time for you to change and ask any questions.
Your privacy is respected, therefore, I will only collect, store and process personal information in accordance with the law, and then only further for enabling me to provide the various services available on this site. All personal information and treatment details are kept securely and in confidence and will not be disclosed to any third party.
By submitting your information and using our web site, you consent to the collection, storage and processing of your personal information by us in the manner set out in this Policy.
We will use this to provide you with relevant information in the future.
Please give us at least 48 hours notice if you are unable to make your appointment and we will be happy to reschedule. Otherwise we will charge the full amount of the treatment. Cancellations should be made by calling 07733268190. Please leave a message if I am not answering the phone as I may be busy with another Client.
If you wish to cancel outside of normal clinic opening hours please use the contact us form on this website.
If a requested therapist is not available at the time of your appointment, we reserve the right to transfer the booking to an alternative therapist. Rarely, due to circumstances beyond our control, it is necessary to cancel or reschedule an appointment time – if this is necessary, we will contact you by telephone wherever possible.
Children under the age of 12 years cannot be present unless supervised by another adult during your treatment.
You can make your payment during the appointment - both cash and cheques are excepted. All prices displayed are correct at the time of publishing.
It is the policy of Youthful Solutions Bristol not to offer refunds for completed treatments.
Gift Vouchers are non-refundable and valid for 3 months from the purchase date and cannot be accepted after the expiry date.
Vouchers cannot be sold, redeemed for cash or products or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the beginning of your treatment. Late cancellation terms also apply to gift vouchers.
Unhappy with your Treatment or Service
I encourage feedback about services received at Youthful Solutions Bristol. If you are unhappy with your treatment or service received, please contact me as soon as possible to resolve the problem.
General Terms and Conditions
I reserve the right to change or withdraw any prices, terms, conditions or offers within this website at any time without prior notice.